Frequenly Asked Questions
Yes we work by appointment, but if you haven’t booked and would like to pop in, give us a call to see if we are free!
Bride plus 4 guests most days but bride plus 5 on Fridays & Sundays.
- Tuesday 10am–5pm
- Wednesday 12pm–8pm
- Thursday 10am–5pm
- Friday By appointment only
- Saturday 10am–6pm
- Sunday By appointment only
- Monday CLOSED
Yes, we understand that many brides have children and want them to be part of the experience. Children do count as guests unless they are babies in car seats or prams.
Full priced new gowns which are made to order start at £1099 and go up to £2699.
Our sister store www.serenluanbridal.co.uk has dresses from £299 – £999 so we cater for all budgets.
Our samples range from size 10 to size 24, with the majority being 14’s – 18’s.
Yes, if you opt to purchase one of our Bridal packages when you say yes to the dress, then you will be able to make use of our in house fittings and alterations service. All fittings are carried out in store and have to be booked between Tuesdays to Thursdays.
The alterations are an additional cost to the Bridal Packages however you are only ever charged for the work carried out. At your first fitting, you will be advised as to what needs to be done and the cost associated with it. You are not charged per fitting. Most brides require three fittings although it could be more or less.
AISLE PERFECT £120
Shipping of gown £30
Storage & insurance £49
Aisle ready prep £99
- Prep for every fitting
- Full inspection
- Steam, press, pack
- Dress bag & hanger
10% off accessories £20
Handheld steamer £30
Access to our in house alterations Priceless
Total value £228 (£108 saving)
DESTINATION PERFECT £180
Everything included in the Aisle Perfect package plus:
Cabin approved bridal box £40
Professional packing of gown. £20
Total value £288 (£108 saving)
NO PACKAGE
Shipping of gown £30
Dress steam, bag & hanger
Yes, if you purchase our destination package we will supply you with a cabin approved travek box and also professionally pack it for you.
We offer a low deposit of £200 if your wedding is more than 8 months away, otherwise it is 50% of the dress cost.
We can set up an interest free payment plan if you would like and it also means you don’t have to have your measurements taken until closer to the wedding. Our brides love this option.

